Road trips are one of the best ways to explore Australia — from coastal drives to remote outback highways. But even the best-maintained vehicles can encounter unexpected issues. Whether you’re driving your own car or exploring the country in a rental from Trend Car Rentals, knowing how to respond to common breakdown problems can save you time, money and stress.

In this comprehensive roadside assistance guide, we break down the most common vehicle issues drivers face — flat or faulty batteries, lost or locked keys, flat tyres, fuel problems, transmission issues and engine overheating — and how both drivers and mechanics approach them.

This is your all-in-one resource for staying safe and getting back on the road as quickly as possible.

infographic Roadside Assistance – A Mechanic’s Guide: What to Do When Trouble Strikes on the Road

Why Roadside Knowledge Matters (Even with Assistance Included)

Modern rental companies — including Trend Car Rentals — include support services like 24/7 roadside assistance, replacement vehicles and guidance for mechanical issues. But even with help available, drivers benefit enormously from understanding:

  • What the warning signs mean
  • What to do immediately to stay safe
  • What NOT to do to avoid making the problem worse
  • How to prepare for long-distance travel
  • How to avoid preventable breakdowns

Whether you’re commuting through Brisbane, exploring Cairns, or undertaking a Northern Territory adventure, knowing the basics makes every journey safer.


1. Flat or Faulty Battery

Flat or Faulty Battery

A flat battery is one of the most common reasons drivers call for help — especially during early-morning starts, cold conditions or after leaving lights on.

Signs of a Flat Battery

  • Car won’t start
  • Clicking sound when turning the key
  • Dim headlights
  • Electrical systems not responding

Mechanic’s Insight

Batteries typically last three to five years, depending on heat exposure, vibration and maintenance. In Australia’s hot climate, battery lifespan can be shorter.

Mechanics usually check:

  • Battery health and voltage using a multimeter
  • Terminal condition (corrosion, looseness, damage)
  • Whether the alternator is charging correctly

A failing alternator can mimic battery issues.

What You Should Do

  1. Stay safely parked and turn off unnecessary electronics.
  2. If you have roadside assistance through Trend Car Rentals, call the support line provided with your booking.
  3. Avoid attempting to jump-start modern vehicles without guidance — many cars have sensitive electronics.

How to Prevent It

  • Turn off headlights and cabin lights before exiting.
  • Start your vehicle regularly during long stops.
  • Don’t run AC or audio while the engine is off.

2. Lost Keys or Keys Locked in the Car

Lost Keys or Keys Locked in the Car

It happens to everyone — keys fall out of pockets, disappear at the beach or get left inside a locked vehicle.

Common Scenarios

  • Keys fall between seats unnoticed
  • Automatic locking triggers with keys inside
  • Misplaced keys at tourist attractions
  • Electronic keys damaged by water (very common in coastal areas!)

Mechanic’s Insight

Mechanics rarely force entry unless absolutely necessary. For modern vehicles, safe access requires:

  • Specialised lockout tools
  • Manufacturer-approved procedures
  • Immobiliser system resets (in case of damage)

What You Should Do

  1. Check if your vehicle has remote unlocking via an app (some newer rentals include this).
  2. Call Trend Car Rentals for assistance — lockouts are common and quickly resolved.
  3. Avoid breaking windows — the cost far exceeds waiting for help.

How to Prevent It

  • Keep keys separate from beach or hiking gear.
  • Make it a habit to check pockets before closing the door.
  • Use waterproof pouches in outdoor locations.

3. Flat Tyres or Damaged Wheels

Flat Tyres or Damaged Wheels

Australia’s roads can be unpredictable — potholes, gravel roads, debris, sharp stones and heat can all contribute to tyre failures.

Signs of a Tyre Issue

  • Thumping noise
  • Vehicle pulling to one side
  • Visible sagging
  • Vibrations through the steering wheel

Mechanic’s Insight

Depending on the damage, a mechanic may:

  • Replace the tyre with the spare
  • Conduct a plug repair (if safe and legal)
  • Assess wheel or rim damage
  • Check suspension components if the impact was severe

What You Should Do

  1. Pull over safely, away from traffic.
  2. Turn on hazard lights immediately.
  3. If your rental comes with a spare, you may change the tyre — but only if you feel confident.
  4. Call Trend Car Rentals Roadside Assistance for support if you prefer professional help.

Unsealed Roads Warning

Trend Car Rentals specifies what vehicles are suitable for unsealed roads. Before driving remote or gravel roads, review the company’s guidelines:
👉 https://www.trendrentals.com.au

How to Prevent Tyre Issues

  • Maintain correct tyre pressure
  • Avoid potholes where possible
  • Slow down on rough surfaces
  • Inspect tyres before long drives

4. Fuel Problems

Fuel Problems

Running out of fuel is more common than you might think, especially in remote areas where service stations can be 200 km apart.

Typical Causes

  • Misjudging fuel stations on road trips
  • Faulty fuel gauge
  • Wrong fuel type added accidentally
  • Contaminated fuel

Mechanic’s Insight

Mechanics will typically:

  • Add enough fuel to restart the engine
  • Bleed the fuel system if required
  • Inspect for damage if incorrect fuel was added
  • Check for obstructions in diesel engines (common in 4WD vehicles)

What You Should Do

If your vehicle runs out of fuel:

  1. Pull safely to the side of the road.
  2. Avoid repeatedly trying to restart the engine — this can cause damage.
  3. Contact Trend Car Rentals roadside support.
  4. Wait in a safe location away from moving traffic.

If you suspect the wrong fuel was used, DO NOT start the engine.

How to Prevent Fuel Issues

  • Plan fuel stops during long trips
  • Double-check diesel vs unleaded indicators
  • Avoid remote travel with less than half a tank

5. Transmission and Clutch Problems

Transmission and Clutch Problems

Transmission issues can occur due to mechanical wear, overheating, lack of fluid or aggressive driving.

Signs of Transmission Issues

  • Delayed gear shifts
  • Grinding or crunching noises
  • Burning smell
  • Difficulty engaging gears
  • Vibration during acceleration

Mechanic’s Insight

For automatic transmissions, mechanics check:

  • Transmission fluid level and condition
  • Temperature sensors
  • Hydraulic pressure

For manual transmissions:

  • Clutch wear
  • Slave cylinder condition
  • Gearbox mounts

What You Should Do

  1. Pull over if the car struggles to shift or move smoothly.
  2. Avoid forcing gears.
  3. Contact roadside assistance for towing or assessment.
  4. Provide details of any dashboard warnings.

How to Prevent Transmission Issues

  • Drive smoothly — avoid sudden acceleration
  • Do not overload the vehicle
  • Use correct gears when descending long hills
  • Avoid towing loads above capacity

Trend Car Rentals offers vehicles matched to your journey — whether city, highway or off-road. Explore fleet options:
👉 https://www.trendrentals.com.au


6. Engine Overheating

Engine Overheating

One of the most serious issues you can encounter on the road. Overheating can cause catastrophic engine damage if ignored.

Signs of Overheating

  • Temperature gauge rising rapidly
  • Steam from the bonnet
  • Burning smell
  • Engine power reduction

Mechanic’s Insight

Overheating may be caused by:

  • Coolant leaks
  • Faulty thermostat
  • Radiator blockage
  • Broken water pump
  • Fan malfunction

Mechanics check the cooling system, hoses, thermostat and coolant levels before restarting the engine.

What You Should Do

  1. Pull over immediately — continuing to drive can destroy the engine.
  2. Turn off the air conditioning.
  3. Turn heater to maximum to reduce engine heat (if safe).
  4. Do not open the radiator cap — it can cause severe burns.
  5. Call for roadside assistance.
  6. Allow the engine to cool naturally.

How to Prevent Overheating

  • Check coolant levels before long drives
  • Avoid pushing vehicles too hard uphill
  • Keep the radiator clear of debris
  • Follow maintenance intervals

For long road trips, select vehicles suited for travel — Trend Car Rentals offers SUVs, 4WDs and long-distance ready models perfect for Australian conditions:
👉 https://www.trendrentals.com.au


Preparing for Road Trips: Mechanic-Backed Advice

Whether travelling through Queensland, Northern Territory or South Australia, preparation reduces breakdown risks significantly.

Carry These Essentials

  • Charged mobile phone
  • Vehicle manual
  • Torch
  • Drinking water
  • Basic first-aid kit
  • Emergency triangle
  • Tyre pressure gauge

Before You Leave

  • Inspect tyres
  • Check coolant and oil
  • Book a vehicle suited to the terrain
  • Understand your rental’s breakdown coverage
  • Map out fuel stops

Trend Car Rentals provides pre-trip guidance, perfect for families, solo travellers and off-road explorers. Learn more at:
👉 https://www.trendrentals.com.au


Roadside Assistance: How Trend Car Rentals Supports You

With Trend Car Rentals, drivers receive:

✔ 24/7 Roadside Assistance

Help available for mechanical issues, lockouts, flat tyres and more.

✔ Replacement Vehicles

If your car cannot be repaired quickly.

✔ Transparent Coverage

Clear explanations of what is included depending on your rental plan.

✔ Vehicles Maintained by Certified Mechanics

All vehicles undergo regular servicing and safety checks.

✔ Guidance for Remote Travel

Advice for unsealed roads, outback travel and multi-day road trips.


The Role of Professional Mechanics in Roadside Assistance

Mechanics perform several key duties:

Diagnosis

Pinpointing the exact issue using scanners, tools and road testing.

Repair or Temporary Fix

Depending on severity, mechanics may:

  • Replace parts
  • Patch tyres
  • Jump-start batteries
  • Top up fluids
  • Reset electronic systems

Safety Evaluation

Ensuring the vehicle is safe to continue driving.

Transport and Recovery

Organising towing if the car cannot be safely repaired onsite.


A Word of Advice from Mechanics: Safety First

Even minor breakdowns can become dangerous if handled incorrectly.

Always Prioritise Safety

  • Park well off the roadway
  • Use hazard lights
  • Stay out of moving traffic
  • If unsafe, remain inside the vehicle

Mechanics emphasise: “No breakdown is worth risking your life.”


Situations Where You Should NOT Try to Fix the Car Yourself

There are certain situations where professional help is essential:

  • Overheating with steam
  • Transmission slipping
  • Fuel contamination
  • Major tyre blowouts
  • Electrical smoke or burning smell
  • Dashboard warnings (ABS, transmission, oil pressure, etc.)

Call your rental provider immediately if any of these occur.


Conclusion: Knowledge + Support = Safe and Confident Driving

Breakdowns can happen, but they don’t have to ruin your trip. Knowing what to do — combined with the expert support of a reputable rental company like Trend Car Rentals — ensures you stay safe, calm and prepared.

Whether you’re exploring the Cairns coastline, driving through Adelaide’s wine regions or adventuring in the Northern Territory, having a reliable vehicle and immediate roadside assistance makes all the difference.

Explore Australia with confidence.
Book your next rental at:
👉 https://www.trendrentals.com.au